Apparently, Aetna doesn't cover preventive services.

Jerry (Modesto, cALIFORNIA)

My doctor asked me to see him for special instructions before my colonoscopy. Aetna refused to pay even though the insurance policy is supposed to cover preventive services. So, I am on the hook for seeing my doctor to fully understand the instructions on how to eat orange jello before my colonoscopy.

I would recommend Aetna PPO iif they had an option to have a $ 10 copay vs. $ 20. I would recommend that so that the coverage is 90/10, not 80/20.

Thanks Aetna. I am truly insulted.